Job Details
Working Title: Office & Admin Specialist, Intermediate
Job Class: Office & Administrative Specialist, Intermediate
Agency: Office of Higher Education
- Who May Apply: Open to all qualified job seekers
- Date Posted: 05/04/2023
- Closing Date: 05/18/2023
- Hiring Agency/Seniority Unit: Office of Higher Education / 206 AFSCME
- Division/Unit: Financial Aid/Grant Unit
- Work Shift/Work Hours: Day Shift
- Days of Work: Monday - Friday
- Travel Required: No
- Salary Range: $18.55 - $24.60/hourly; $38,732 - $51,364/annually
- Classified Status: Classified
- Telework Eligible: Yes
- Designated in Connect 700 Program for Applicants with Disabilities: Yes
Make a difference in the lives of Minnesotans
The work you’ll do is more than just a job. Join the talented, engaged and inclusive workforce dedicated to creating a better Minnesota.
Job Summary
Perform high level administration, related processing and technical functions for the Tuition Reciprocity and Midwest Student Exchange Program. Provide primary customer support for the Tuition Reciprocity and Midwest Student Exchange Program and shared customer support for all other state financial aid programs.
Qualifications
Minimum Qualifications
To facilitate proper crediting, please ensure that your resume/application clearly describes your experience in the areas listed below and indicates the beginning and ending month and year for each job held. Only applicants whose resumes clearly demonstrate fulfillment of each of these minimum qualifications will be considered for this position.
Resume must demonstrate the following qualifications:
- Provide prompt, courteous and accurate information to customers in person, on the phone, and through e-mail and other written correspondence.
- Exceptional oral and written communication skills and active listening skills to effectively respond to stakeholders.
- Ability to work under pressure at times to handle a wide variety of activities and confidential matters with discretion.
- Standard computer software programs for word processing, spreadsheets, and databases sufficient to create, compile, modify, format and protect reports and documents.
- Mathematics skills sufficient to identify and resolve discrepancies in data from multiple entities and across multiple years. Ability and confidence to work independently with Excel formulas.
- Accurately input and retrieve data from databases.
- Ability to relate to racially and culturally diverse groups.
Preferred Qualifications
- Ability to work under pressure at times to handle a wide variety of activities and confidential matters with discretion.
- Ability to understand, interpret and apply applicable state laws, rules and policies.
- Experience at a college, university or State Agency setting working with federal, Minnesota and institutional financial aid or reciprocity programs.
Physical Requirements
- Ability to position self and move sufficiently to sort and file documents and perform repetitive tasks.
- Although a sedentary job is defined as one which involves sitting, a certain amount of walking and standing is often necessary in carrying out job duties.
- Lift and move paper supply boxes up to 20 pounds as needed.
Additional Requirements
This position requires successful completion of the following:
- SEMA4 Records Check (applies to current and past state employees only)
- Criminal History Check
- Employment Reference Check
- Social Security Verification
Application Details
How to Apply
Select “Apply for Job” at the top of this page. If you have questions about applying for jobs, contact the job information line at 651-259-3637 or email careers@state.mn.us. For additional information about the application process, go to http://www.mn.gov/careers.
If you have questions about the position, contact April Kelley at april.kelley@state.mn.us or 651-259-3943.
To receive consideration as a Connect 700 Program applicant, apply online, email the Job ID#65462, the Working Title and your valid Proof of Eligibility Certificate by the closing date to April Kelley at april.kelley@state.mn.us.
About the Office of Higher Education
The Minnesota Office of Higher Education is a cabinet-level state agency providing students with financial aid programs and information to help them gain access to postsecondary education. The agency also serves as the state's clearinghouse for data, research and analysis on postsecondary enrollment, financial aid, finance and trends.
Why Work for Us
Diverse Workforce
We are committed to continually developing a workforce that reflects the diversity of our state and the populations we serve. The varied experiences and perspectives of employees strengthen the work we do together and our ability to best serve the people of Minnesota.
A recent engagement survey of State of Minnesota employees found:
- 95% of employees understand how their work helps achieve their agency’s mission
- 91% of employees feel trusted to do their jobs
- 88% of employees feel equipped to look at situations from other cultural perspectives when doing their job
- 87% of employees report flexibility in their work schedule
Comprehensive Benefits
Our benefits aim to balance four key elements that make life and work meaningful: health and wellness, financial well-being, professional development, and work/life harmony. As an employee, your benefits may include:
- Public pension plan
- Training and professional development
- Paid vacation and sick leave
- 12 paid holidays each year
- Paid parental leave
- Low-cost medical and dental coverage
- Prescription drug coverage
- Vision coverage
- Wellness programs and resources
- Employer paid life insurance
- Short-term and long-term disability
- Health care spending and savings accounts
- Dependent care spending account
- Tax-deferred compensation
- Employee Assistance Program (EAP)
- Tuition reimbursement
- Federal Public Service Student Loan Forgiveness Program
Programs, resources and benefits eligibility varies based on type of employment, agency, funding availability, union/collective bargaining agreement, location, and length of service with the State of Minnesota.
AN EQUAL OPPORTUNITY EMPLOYER
Minnesota state agencies are equal opportunity, affirmative action, and veteran-friendly employers. The State of Minnesota recognizes that a diverse workforce is essential and strongly encourages qualified women, minorities, individuals with disabilities, and veterans to apply.
We will make reasonable accommodations to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email careers@state.mn.us and indicate what assistance is needed.
